AI & Automation · service 11 of 19
AI Chatbots & Assistants
Chat, WhatsApp and voice assistants grounded in your own knowledge — answering, guiding, booking and escalating.
Overview
Intelligent conversational experiences for engagement, support and conversion.
A useful assistant knows your business. I build chatbots and voice assistants on RAG pipelines over your documents and data, with guardrails, human hand-off and analytics — deployed on your website, WhatsApp, apps or phone lines.
Use cases
- Customer support deflection
- Sales and product discovery
- Healthcare triage and appointment flows
- Internal knowledge assistants
Problems solved
- Repetitive support questions consuming the team
- No coverage outside business hours
- Generic bots that hallucinate or frustrate users
- Knowledge locked in documents nobody reads
What's included
- RAG over documents and knowledge bases
- Website, WhatsApp and in-app chat
- Voice assistants (speech in / out)
- Booking, ordering and form-filling actions
- Guardrails, citations and hand-off
- Conversation analytics
Deliverables
- Knowledge ingestion pipeline
- Assistant with configured tools and guardrails
- Channel integrations
- Admin view of conversations
- Evaluation set and tuning report
Workflow
How a ai assistants project runs
Technologies
- OpenAI / GPT
- LangChain
- Ollama
- Pinecone / ChromaDB
- FastAPI
- Whisper
- 01
Workflow mapping
Document today's process, hand-offs, data sources and where automation pays back.
- 02
Spec & guardrails
Define triggers, prompts, rules, escalation paths and success criteria.
- 03
Build & connect
Implement the automation or assistant and wire it into CRM, WhatsApp, email or APIs.
- 04
Test with real cases
Validate against real conversations and edge cases before going live.
- 05
Monitor & improve
Logs, dashboards and prompt/rule tuning once it runs in production.
Related work
Built before
- Case studyWhatsApp AI Sales AssistantAI sales assistant for order support, product discovery, lead response and customer follow-up.Lead automationOpen
- Case studyConversational AI Avatar BotKnowledge-connected avatar assistant with multimodal conversation patterns and business workflow context.Interactive supportOpen
- Case studyMovie Intelligence BotConversational movie intelligence with SQL, vector search and source-aware recommendation flows.Faster discoveryOpen
- Case studyUS Healthcare AI Triage BotVoice-first symptom qualification, booking, escalation.45% faster responseOpen
One message is enough
Build My Assistant
Tell Kingshuk what you need. Intelligent conversational experiences for engagement, support and conversion.