Growth · service 18 of 19

Email Marketing & Automation

Welcome series, nurture sequences and lifecycle emails that run automatically and are personalised with data and AI.

Overview

Automated email journeys, lead nurturing and retention workflows.

Email remains one of the highest-return channels when it's automated well. I set up segmented journeys, behavioural triggers, AI-assisted personalisation and deliverability best practices, connected to your CRM, store or product.

Use cases

  • Lead nurturing for services
  • E-commerce abandoned cart and win-back
  • SaaS onboarding and retention
  • Event follow-ups

Problems solved

  • Leads that never hear from you again
  • One-size-fits-all newsletters
  • Manual follow-ups that get forgotten
  • Poor deliverability and spam placement

What's included

  • Lifecycle and nurture journey design
  • Behaviour- and event-triggered emails
  • Segmentation and personalisation
  • Responsive email templates
  • Deliverability setup (SPF, DKIM, DMARC)
  • Reporting on opens, clicks and revenue

Deliverables

  • Journey map
  • Email templates
  • Automation workflows
  • Integration with CRM / product events
  • Performance dashboard

Workflow

How a email automation project runs

Technologies

  • Email service providers
  • CRM APIs
  • Node.js
  • LLM APIs
  • Analytics
  1. 01

    Audit

    Current tracking, content, technical health and funnel performance.

  2. 02

    Strategy

    Priorities, segments, journeys and the metrics that define success.

  3. 03

    Implement

    Technical fixes, automations, templates and measurement set-up.

  4. 04

    Launch & test

    Roll out, A/B test and verify data quality.

  5. 05

    Report & optimise

    Regular reviews that turn data into the next round of improvements.

One message is enough

Automate My Emails

Tell Kingshuk what you need. Automated email journeys, lead nurturing and retention workflows.